

Posted by: VegasIntrovert, April 12, 2016.

Imperial Calcasieu Museum can be found within 3.9 mi of this property. Lake Charles Comparison Of The Golden Nugget And Pinnacle’s L’Auberge Part 3. Guests can also enjoy shopping at various boutiques, or relax at the private beach area. There are several on-site restaurants and bars offering a wide variety of food and drink. There is a hairdryer and bathrobes in the private bathroom.
#Golden nugget casino lake charles louisiana tv
Each guest room provides a flat-screen TV and air conditioning. Lake Charles Civic Center is 4.7 mi away.
#Golden nugget casino lake charles louisiana free
Free WiFi access is available throughout. Hopefully they treat their customers with more respect.Offering an 18-hole golf course, full-service spa and outdoor pool, Golden Nugget Lake Charles is a casino resort located in Lake Charles, Louisiana. I’m not a ELITE member so I’m assuming my review doesn’t mean anything so in the future, I’ll be taking my money to Laberge.

The nicest staff were the young ladies in the 24k card desk. this is the second visit that the air was out !!!Mind You this is JULY! Golden Nugget Casino: Unbelievably crowded - See 1,295 traveler reviews, 263 candid photos, and great deals for Lake Charles, LA, at Tripadvisor. PAY YOUR EMPLOYEES A DECENT PAY!ĬASINO is HOT !! Air must have been out. Maybe they need to pay them more money and they would show up to work. CHECKING FIRST W FRONT DESK FORĬHECK Out DATE! Or perhaps you need to have some kind of communication with the front desk and reservations I know they have radios Why can’t they use those to communicate back-and-forth.Ī staff member in the hall heard us complaining back-and-forth to each other and told us that the management is awful and they don’t care about much. I know housekeeping was just doing their job, but there needs to be protocol about walking into a room. Next day tv stopped working lol called front desk said sending someone up AGAIN NO ONE EVER SHOWED UP !! Not ONE SINGLE PERSON AT THE FRONT DESK showed ONE BIT OF CONCERN. Keys worked thank God.( one call the young lady said I’ll send new keys up and NO ONE EVER SHOWED UP)

So 4 trips downstairs multiple calls to front desk and around 6 o’clock. I don’t know if the nugget does not train for customer service but I have never been treated so badly in a hotel. Went downstairs to tell the front desk in the process I realized they had turned off our keys. One young guy yelled at my husband, after my husband said “thank God, my wife wasn’t taking a shower or a bath I guess you would just walk right in.” We welcome children with adult supervision to the hotel, restaurants and other amenities such as the H2O Pool. OK, so that was not a good start lol the second day of our trip started the hell of every housekeeping person banging on our door 5 times and multiple phone calls in the room !! 2 of them came in the room while my husband was sleeping. Those under 21 years old are not permitted in the casino or bar areas. Then proceeded to tell the young lady at the desk about the baggage claim call that needed to be made. 1,296 Reviews 3 of 23 things to do in Lake Charles. United States Louisiana (LA) Lake Charles Lake Charles - Things to Do Golden Nugget Casino Search. Went to front desk told them of the problem in the room with a wet carpet, honestly could have cared less. Tight Slots - who wins - Golden Nugget Casino. Golden Nugget Lake Charles Hotel & Casino 618 The Chocolate Box and Bill’s Bar & Burger at this location. He asked us to ask the front desk to call the baggage desk and radio him the new room we were being sent to so he could drop off our luggage. L’Auberge Casino Resort Lake Charles 497 See businesses at this location The casino itself is similar to casinos I've been to in Vegas. The man with our luggage was there waiting for us to see which room we would receive. Soaking wet called front desk about the issue offered to change our rooms, but informed me I had to come all the way downstairs to get new room keys instead of bringing them to me. The young lady said I’ve got you and said checking in today, Sunday and checking out Wednesday correct? I said yes she said we’re all good.ģ night trip started off bad day one. arrived at front desk explained about the two reservations. Made a reservation for three nights, and then realized we were going to have to go down the day before that so I made another reservation making that two total reservations.
